930k FAQ — Device, Betting, KYC and Withdrawal

Both the 930k Android APK and iOS app are available through official channels. Downloading from any third-party site or app store is not safe. For full details about the app, visit the 930k App page. The app works just like a regular mobile browser, but with the added benefit of push notifications and faster loading.

On Android, open 930k in Chrome, tap the three-dot menu and select "Add to Home screen". On iPhone, tap the Share icon in Safari and choose "Add to Home Screen". This creates an app-like icon so you do not have to type the URL every time. The entire site is mobile-friendly, so all features will work properly.

Yes, accumulated old cache or cookies can cause 930k pages to load slowly or show outdated data. On Android Chrome, go to Settings → Privacy → Clear browsing data and remove "Cached images and files". On iPhone Safari, go to Settings → Safari → Clear History and Website Data. Then reopen the browser. If the problem persists, let us know via 24/7 live chat.

930k's game server saves the state just before the disconnection. Once you reconnect and log in, open the game you were playing to see the round result. However, if the internet cuts out mid-spin, the spin result is already determined on the server. Keeping a stable internet connection is the best approach. If you notice any discrepancy, report it to live chat right away.

To install an APK outside Google Play on an Android device, first go to Settings → Security (or Apps) → "Install unknown apps" and enable it. The 930k APK should only be downloaded from official channels — downloading from third-party sources can put your device's security at risk. After installation, turn that setting off again.

This is usually caused by an outdated browser version or Data Saver mode being enabled. Update your browser and turn off "Data Saver" or "Lite mode". If JavaScript is blocked, enable it as well. If the problem continues, take a screenshot and report it to 930k's 24-hour live chat — the team will resolve it quickly.

On 930k, decimal odds show the total return including your stake. Example: if Team A's odds are 2.50 and you stake ৳200, your total return is ৳500 (৳300 profit + ৳200 stake). If Team B's odds are 1.50, a ৳200 stake returns ৳300 in total (৳100 profit). For more details, see the cricket betting guide.

Yes, 930k offers betting markets for BPL, IPL, T20 World Cup and all major international cricket tournaments. Bangladesh Tigers matches also have multiple markets available. You can place bets both before a match starts and while it is in progress. All bets require a minimum deposit of ৳200.

Yes, you can place multi-bets (accumulators) on 930k. Adding multiple selections to a single bet slip multiplies the odds together. Example: if three selections have odds of 1.40, 1.60 and 1.70, the combined odds are 3.81 (rounded), so a ৳100 stake returns ৳381 — but if even one selection loses, the entire ৳100 stake is lost. Multi-bets offer higher returns but carry higher risk.

On 930k, cricket offers dozens of markets including Match Winner, Toss Winner, Top Batsman, Top Bowler, Innings Run Total (Over/Under), Fall of Next Wicket, and Powerplay Score. In limited-overs matches there is no draw, so the Match Winner market has only two outcomes — a good starting point for new bettors.

In live betting, odds change in real time as the match progresses. On 930k, odds for cricket matches are updated after each over. You can make instant decisions based on how the teams are performing. However, betting may be temporarily suspended at certain moments (such as when a wicket falls). A fast, stable internet connection makes live betting much smoother.

KYC verification on 930k confirms that the account belongs to a real person and that no one is using someone else's identity. It keeps your account and funds secure. Without verification, large withdrawals may be restricted. Players aged 21 and above only need to complete this process once — it does not need to be repeated.

The National ID (NID) is the most commonly used document. A valid passport or driving licence may also be accepted. The document must be clear, unaltered and fully visible. If the image is blurry or partial, you may be asked to resubmit. If you are unsure, ask on 930k's live chat.

Yes, the name on your 930k account must match the registered name on your bKash, Nagad or Rocket wallet. A withdrawal request sent to a different name may not be processed. The match must be exact — spelling differences or abbreviations can also cause problems. Make sure you enter the correct name when creating your account.

The reason for rejection is usually communicated via email or an account message. The most common reasons are a blurry image, an expired document, or a name mismatch. Fix the issue and resubmit a clear image. If problems keep occurring, contact 930k's 24-hour live chat support with full details — they will help you directly.

930k uses SSL encryption to keep all data secure. KYC documents are used only for the verification process and are not shared with third parties. For full details, see the Privacy Policy page, which contains a complete description of how information is collected and stored.

On 930k, withdrawals are generally completed within 30 minutes to 3 hours. This timeframe applies to all methods — bKash, Nagad, Rocket and Upay. Processing is faster when the user's KYC verification is complete and the wallet name matches the account name. The minimum withdrawal amount is ৳800.

Yes, 930k accepts withdrawal requests 24 hours a day, 7 days a week. Even at night or on holidays, funds are typically sent within the usual 30 minutes to 3 hours. However, if there is a temporary issue with Bangladesh's mobile wallet services (bKash, Nagad, Rocket, Upay), it may take a little longer.

First, wait 3 hours. If it is still pending after that, contact 930k's live chat with your transaction ID and the time of the request. The support team will check the status directly and update you. Do not submit the same request multiple times — it can complicate the process.

No, 930k only processes withdrawals to a wallet registered in the account holder's own name. Sending money to a family member's or anyone else's wallet is not possible. This is a security measure to prevent anyone from moving funds out of another person's account. Use your own bKash, Nagad, Rocket or Upay account.

930k currently supports four withdrawal methods: bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳800. The minimum deposit is ৳200. The same rules apply to all methods. Log in from the 930k Login page and set up your wallet details in advance to speed up withdrawals.

No, bonus money cannot be withdrawn directly. 930k's welcome bonus is 120%, up to ৳15,000 — after receiving it, the bonus amount must be wagered 25 times. Example: on a ৳1,000 deposit the bonus is ৳1,200, so the wagering requirement is ৳1,200 × 25 = ৳30,000. Only after the wagering is complete can winnings from the bonus be withdrawn. See the bonus terms page for full details.