930k Responsible Gaming —
Know your limits, stay safe
When entertainment becomes a habit, awareness is the strongest protection. 930k believes every player should have the right information and the ability to control their own gaming.
Why responsible gaming matters
Casino and sports betting are primarily a form of entertainment — but if that entertainment gets out of control, it can affect personal, family, and financial life. 930k takes this matter very seriously. Our goal is not only to provide a good gaming experience, but to keep every user healthy and safe.
In Bangladesh, participation by anyone under 21 in any casino or betting activity on 930k is strictly prohibited. Age is verified at account registration, and additional verification may be requested in suspicious cases. Full details are available in our Terms and Conditions.
Ask yourself a few questions before playing: Are you betting beyond your means? Are you playing repeatedly to recover losses? Are you spending less time with your family? If the answer to any of these is yes, now is the time to act. 930k's self-control tools and our support team are always here. Your information is fully protected in accordance with our Privacy Policy.
Tools for setting your own limits
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be increased until the period ends.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will automatically alert you and give you the option to end the session.
Bet Limit
Set a maximum total amount you can wager within a given period. This reduces the chance of making impulsive decisions.
Loss Limit
Once a specified loss amount is reached, your account will automatically stop betting for that period. This is one of the most effective financial protection tools available.
Cooldown Break
If you want a short break, temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible.
Permanent Self-Exclusion
If you need a full long-term break, apply for permanent self-exclusion. Reversing this decision requires a waiting period, which helps avoid impulsive choices.
Apply for Self-Exclusion
If you feel you need a break, enter your details below. Our support team will get in touch quickly and help you complete the process.
After submitting, our team will respond via 24/7 live chat or email.
Warning Signs
If any of the following applies to you or someone you know, it is worth seeking help.
- Playing repeatedly to recover losses, causing losses to grow even further.
- Repeatedly trying to cut down or stop playing but being unable to.
- Hiding the extent of gambling from family, friends, or colleagues.
- Spending beyond your means, taking on debt, or borrowing money from others.
- Neglecting work, studies, or family responsibilities to spend time gambling.
- Feeling restless, irritable, or stressed when unable to play.
The role of family and loved ones
Problem gambling affects not just the individual but the whole family. Family members are often the first to notice that something is wrong. If you see changes in behaviour, financial secrecy, or emotional ups and downs, speak openly about it.
If you feel a family member is gambling too much, whether on 930k or elsewhere, stand by them without judgement. Support from a professional counsellor or psychiatrist can bring meaningful change in many cases.
Remember, addiction is a health issue — not a weakness or a character flaw. With the right support, recovery is possible. 930k is always ready to help.
Ways to get support
Asking for help is an act of courage. Support is available through any of the following.
930k Live Chat Support
Contact 930k via 24/7 live chat. Support is available in both Bengali and English. Whether it is account locking, setting limits, or self-exclusion, you can get immediate help on any matter.
Email Support
You can also reach our support team by email outside of live chat. Send a message explaining your situation in detail and you will receive a prompt response. The email address can be found in the contact section of the site.
Professional Advice
Consult a mental health specialist or addiction counsellor. Bangladesh has various government and private mental health service centres where confidential support is available.
930k's Commitment
930k believes that responsible gaming is a culture, not just a list of rules. We continuously work to make our platform safer — because a healthy and happy player is our greatest achievement. To learn more about us, visit our About Us page.
Key things to remember
- Gaming is for entertainment, not a source of income
- Only bet money you can afford to lose
- Set your time and money limits in advance
- Do not increase your bets to recover losses
- Take a break when needed and do not hesitate to seek help